Service Delivery Coordinator with EN
Localitate: Iasi
Data introducerii: 05 august 2022
Responsabilitati:
For our client, a company that offers IT and BPO services, we recruit people with an advanced level of English.
We hire people especially from Iasi and from all over the country (work from home).
Operational responsibilities
• Responsible for coordinating the steady state service delivery to multiple client accounts promoting; the continuous improvement of productivity, service quality and customer satisfaction;
• Delivering service that meets SLA and delights the customer;
• Developing strong internal and external relationships;
• Cost control through a proactive financial approach;
• Assisting the Service Delivery Manager in the transforming and growing the business.
Cerinte:
Skills and experience:
• Very good written and verbal communication skills in the known foreign language;
• Advanced knowledge of English;
• Very good skills in organizing and planning the activity of Process and quality management;
• Advanced knowledge of office package.
Beneficii:
- Attractive salary;
- Employment contract;
- Work in a dynamic environment;
- Other benefits.